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Not specifically Apsona related but figured I'd start here. I send our donors thank you emails via Apsona with the send email through Gmail connection. I recently had to change my Gmail password and this process no longer works. I keep digging around but cannot find a way to reconnect/re-authenticate this process. The error I get when attempting to send email in Apsona is : Email External Transport Token Error. I'm quite sure this has to do with the password change but am not sure how to fix it. Any help would be greatly appreciated!

2 answers
  1. Jun 3, 5:39 PM

    Thanks for the response. Unfortunately, this isn't working for me. I have tried going to my settings - email - my email settings - and when I toggle Send through Gmail off and wait then toggle it back on, I am not getting any prompt to re authenticate or login again. We do not use Einstein so that option won't work as well. 

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