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I am working on the following trailhead challenge: Configure an Accrual Loyalty Program Process Using Promotion Setup>Set Up a Loyalty Program Process for Purchases.

I am trying to create the process "Credit Points for Purchases" and it keeps giving me an error that "

Specify a Journal Type and a Journal Subtype that aren't associated with another loyalty program process and try again."  I even started a new org to clear any previous mistakes I might have made but it still gives me the error. I have a screen grab that matches the instructions exactly - but i'm stuck and now can't go further. Any help would be appreciated. 

 

 

 

 

#Trailhead Challenges

9 answers
  1. Feb 23, 5:16 PM

    @Mariann Hohe sorry for not clarifying in my previous comment. You actually have to rename the existing process to the one mentioned in the Trailhead "Credit Points for Purchases". At least that's what worked for me!

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