TIA! We just installed Salesforce payments so that our field techs can take credit card payments from the customer. In the payments app, it says everything is ok. We have had a case open since Jan 27 and it has not been solved yet.
Any ideas?
When are in the work order and hit Take a Payment, we get this error message:
test 1. "amount":119,"currencyIsoCode":"USD","paymentMethod":"TAP_TO_PAY","merchantName":"Gulf Coast Window Cleaning of Sarasota, LLC - Stripe","merchantAccountId":"8zbR700000000ODIAY","payerAccountId":"001R7000008wuzhIAA","sourceObjectIds":["0WOR70000065pb7OAA"]}handleTakePayment: Failed to fetch PaymentGatewayId for the provided MerchantAccountId. The operation couldn’t be completed. (SalesforceSDKCore.RestClientError error 0.)
Hi @Frank Sweeney Check this link:
https://help.salesforce.com/s/articleView?id=commerce.payments_product_intro.htm&type=5Thanks,
