I need to a supported object to a queue, however, I don't get the option on Create New View screen to select the object. Any Ideas where I need to go?
#Trailhead Challenges #Trailhead
1 answer
Hi @Angelo Contreras - can you check if this custom object is the child in a master detail relationship with another object? Since a child inherits ownership from the parent in an M-D relationship, it cannot be eligible for queue creation.
You will have to convert the relationship to a lookup as a workaround.