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We have migrated tableau server to tableau 2022.6 version and configured everything as like earlier server. We build the tableau load balancer url and configured in Java application. When user has trying to run the reports through their java application it through message saying that "Could not locate unexpired trusted ticket"

 

If we configure the server name instead of load balancer in java application it is working and send token.

 

Is there anything we missed in config? any help is much appreciated!

2 answers
  1. Feb 8, 2024, 11:27 PM

    @BALAJI MATTA​ 

    Hi, would you check if the configuration key is set to the URL of the load balancer:

    tsm configuration get -k gateway.public.host

    If this post resolves the question, would you be so kind to "Select as Best"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you.

     

    Regards,

     

    Diego Martinez

    Tableau Visionary and Forums Ambassador

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