I was working on the "Migrate Users with User Access Policies" Trailhead challenge. The instructions required me to configure the following user criteria:
Group = Technical_Support
AND
Group = Expert_Support
However, after adding the first Group criterion, the Group option no longer appeared in the Resource dropdown when I tried to add the second condition. Only options such as Queue, Permission Set, Permission Set Group, Package License, Profile, and Role were available.
Both Technical_Support and Expert_Support existed as Public Groups. Has anyone encountered this issue, and how can it be resolved?
Hi ,
To be able to have several groups, you must disable 'Enhanced Interface for User Access Policies' :
- Go to Setup page
- Search for 'User Management Settings' from Quickfind box and click on it
- Disable the toggle next to 'Enhanced Interface for User Access Policies'.
- Once it is disabled, you will be able to follow the given instructions in the hands-on requirement.
You can now do this, that validated my challenge:
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000pQAxL