Could Agentforce help improve a duplicate review process, particularly for the scenarios where existing Salesforce matching logic does not identify potential duplicates? Could Agentforce flag likely duplicates for a user to review?

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Usman Khan · Answer

Same question   https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000jAUaj0AG

Could Agentforce help improve a duplicate review process, particularly for the scenarios where existing Salesforce matching logic does not identify potential duplicates? Could Agentforce flag likely duplicates for a user to review?

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