I'm working on challenge 1 of the apex for agentforce superbadge. Its requesting to add the following actions:
- Lookup Contact by Email: This action queries the contact record based on an email address.
- Get Most Recent Booking by Contact: This action queries the most recent booking record before today.
- Lookup Experience: This action queries the experience record based on an experience name.
But these actions are not available in the org; Am I missing something?
#Trailhead Superbadges #Trailhead #Agentforce
1 answer
Hi ,
- For this superbadge, the two actions that may need to be added directly are Lookup Contact by Email and Lookup Experience (both have Reference Action Type = Flow)
- When configuring the actions:
- Keep the default Agent Action Label and Agent Action API Name
- Keep the default Agent Action Instructions
- Uncheck the box for "Show loading text for this action"
- Under "Input," check the "Require input" box
- Under "Output," check the "Show in conversation" box
- When configuring the actions:
- For this superbadge, the two actions that may need to be added directly are Lookup Contact by Email and Lookup Experience (both have Reference Action Type = Flow)
- While creating the subagent in Legacy Builder, if you encounter a Topic Overlap Detected modal, click Ignore and move to the next step.
- After enabling Einstein, you may need to refresh the page before Agentforce can be enabled.
- Adding instructions to a subagent is important to set the guardrails for agent behavior, but isn't the main objective of this superbadge.
https://help.salesforce.com/s/articleView?id=005298774&type=1
