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Hi, I've made an account recently for Tableau public and I want to download the desktop version but it will tell me "oops, something went wrong. please try again later." I also notice I am signed in on other pages but it has the sign in option on the download page itself. I cleared my cache to see if that helped but no changes. 

 

Any help would be appreciated. 

 

#Tableau Public

2 answers
  1. Sep 14, 4:29 PM

    @Cal Herman see if you can sign-in to this webpage (upper right-hand corner for signing in) with your Tableau Public account log-in information. https://www.tableau.com/products/public/download you should then see the following options for downloading:see if you can sign-in to this webpage (upper right-hand corner for signing in) with your Tableau Public account log-in information. https://www.tableau.Click on the link that corresponds to your device and OS type.  If that doesn't automatically download from there, you'll see the following option, to then select the device/OS type again for a forced download process:Screenshot 2026-09-14 at 9.29.15 AM.pngIf for some reason this doesn't play out for you, let us know what platform you're using as shown in the above screenshot - we might be able to download and attach the .zip or .dmg installation file and attach it to this thread for you.

     

    If this response answered your question, please mark it as an Accepted Answer? 

    This way, others searching for similar solutions will find the answer faster in the future.

    Best, Don Wise (Tableau Ambassador)

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