I received this error this morning via email regarding a user, however, all research I've done says this error happens when Salesforce flags the user as inactive/is deactivated. This user is not inactive. I have confirmed his account is active and he can log in. Any thoughts?
7 answers
Hi, I believe only support can help you in this situation, please post solution or update here when you have a final discussion with them. It'll help others to find the resolution quickly.
