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The step is still not being marked as completed in Agentforce.

I keep getting the following error: The stage is not yet completed in Agentforce

Sales coach Agent in Agentforce Sales Coach: Opportunity Coaching topic cannot be found.

Because of this error, I cannot proceed to the next step.

I have already tried all of the solutions suggested in the Trailblazer Community, but none of them resolved the issue.

Could you please investigate and fix this problem as soon as possible?

I am unable to continue with the module until this issue is resolved, and I am running out of time. Your prompt assistance would be greatly appreciated.

1 answer
  1. Oct 25, 10:14 PM

    Hi, this error means the checker can't find a topic with that exact name on the agent it's checking. A few things that usually fix it: 

    1) Open the Sales Coach agent in Agentforce Builder and confirm the topic is named exactly Opportunity Coaching (same spelling and capitalization, no extra spaces) and that its API name wasn't changed. 

    2) Make sure the topic is added to the agent itself, not only saved in the Topics library. 

    3) Deactivate the agent, save the changes, then activate it again. The checker reads the active version. 

    4) Confirm the org selected in the challenge dropdown is the one you configured. 

    If all of that matches and it still fails, open a case with Trailhead Help with a screenshot of the agent's topic list. Hope this helps!

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