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GroupsAgentforce Nonprofit (Nonprofit Cloud)Tajpaul Persaud's Question
Tajpaul Persaud (WaterAid America) asked in Agentforce Nonprofit (Nonprofit Cloud)
Jul 20, 1:08 PM

Salesforce MFA

Hi, Since Salesforce now requires MFA. Does anyone use Okta as an authenticator for Salesforce MFA? 

1 answer
  1. Eric Burté (DEVOTEAM)
    Jul 20, 10:06 PM

    Hello @Tajpaul Persaud, yes I did. 

    Please have a look at https://support.okta.com/help/s/article/faq-mandatory-mfa-requirements-for-all-salesforce-employees?language=en_US , and especially this part :

    Standard Employee Users: These users are not impacted by this change as long as they complete a Multi-Factor Authentication (such as TOTP via Okta Verify or Google Authenticator). Salesforce natively recognizes Okta's standard MFA claims, allowing these users to log in seamlessly without additional MFA.
    Privileged Users: These users are also not affected by this change as long as they complete a phishing-resistant multi-factor authentication (such as Okta FastPass, SmartCard, etc.). Salesforce natively recognizes Okta's phishing-resistant MFA claims, allowing these users to log in seamlessly without additional MFA.

    Eric

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