Hello, I need to see where a service resource's location was 2 years ago. I do have 'Collect Service Resource Geolocation History' enabled. Will this allow me to report on the service resources location in the past 2-4 years?
1 answer
If Collect Service Resource Geolocation History has been enabled continuously, then you should have historical location records available from the point it was turned on. Whether you can see data from 2–4 years ago depends on your org's data retention policies and whether any cleanup/archive processes have removed older records.
