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Hello, 

I'm very new to the topic, so sorry for the stupid question: 

I'm trying to add a new custom content type to my workspace. I've installed the CMS Custom Content Manager and I have the "CMS Content Types" permission, but when I want to add content, I can still only choose between the standard types.  

 

What am I doing wrong?

2 answers
  1. Nov 5, 2025, 1:38 PM

    When you install CMS Custom Content Manager, you can define and manage custom content types, but just creating them isn’t enough — you also need to publish and associate them properly with your CMS Workspace before they’ll appear in the “Add Content” dialog. 

     

    Step-by-Step Fix 

    1. Confirm the Custom Content Type is Published 

     

    Go to: 

    App Launcher → CMS Home → Content Management → CMS Content Types 

     

    Open your custom content type record. 

     

    Make sure: 

     

    The Status is set to Published. 

     

    The API Name and Developer Name are valid (no spaces or special chars). 

     

    It has at least one field definition added. 

     

    If it’s still Draft, it won’t show up when adding content. 

     

    2. Assign the Content Type to Your CMS Workspace 

     

    Even if the type exists and is published, it won’t appear until you link it to a workspace. 

     

    Go to CMS Home -> Workspaces 

     

    Click into your specific Workspace. 

     

    Select the “Content Types” tab. 

     

    Click “Add Content Type” → Choose your custom type → Save 

     

    Now, the workspace knows it can use that content type. 

     

    3. Verify Permissions 

     

    You said you have the “CMS Content Types” permission — that’s good, but double-check you also have: 

     

    CMS Channel Admin or CMS Workspace Member 

     

    Access to the specific workspace (you should appear as a member) 

     

    To confirm: 

     

    In CMS Workspaces, open your workspace → Members tab → make sure your user is listed. 

     

    4. Try Creating Content Again 

     

    Now go to: 

    CMS Home → Workspaces → Your Workspace → Add Content

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