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Topics#Trailhead ChallengesKimberly Cobb aka "Kimpossible"'s Question
Kimberly Cobb aka "Kimpossible" (Open To Work) asked in #Trailhead Challenges
Jul 15, 2025, 4:00 PM

We had an issue creating your Slack Playground.

Hello Team,  

 

I am encountering an issue in the following module;

Prepare Your Slack Playground

 

Error Message; Authorize access to your Slack Playground to complete this challenge.

We had an issue creating your Slack Playground. Please refresh the page and try again. 

 

Thank you for your support.  

 

#Trailhead Challenges  #Slack

21 answers
  1. Kimberly Cobb aka "Kimpossible" (Open To Work)
    Sep 17, 2025, 10:01 AM

    Hello @Dhanashri Gadekar

    and fellow readers,  

     

    After waiting a full month with zero response from Salesforce Support on case 471284153 and no luck with the Salesforce Help Community, I had no luck resolving the issue through any official channels. So I got creative

    . 

     

    I spun up a new Gmail, created a brand new Trailblazer account, completed the Slack modules that were initially stuck on my primary email address without issue, and then merged that throwaway Trailhead account back into my primary one. All of the points and badges merged perfectly! 

     

    Voila — I’m now an Agentforce Legend

    . 

     

    Sharing the workaround here in case anyone else is stuck in the same loop. I hope this helps! 😉 

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