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Hi Expert,

We have a requirement to set up the In-Kind Gift process in Salesforce Nonprofit Cloud (NPC). While going through the documentation, I noticed the following steps:

  1. First, create a Gift Commitment.
  2. Then, create a non-recurring Commitment Schedule under it.
  3. Within that schedule, create a Gift Transaction with the status set to Unpaid.
  4. Once the gift is received, update the Gift Transaction status to Paid and set the Payment Method as In-Kind.

Could you please confirm if this process is correct for recording In-Kind Gifts in Salesforce NPC?

Also, I have a few questions:

  • Is it mandatory to create a Gift Commitment for In-Kind Gifts?
  • Can we directly create a Gift Transaction, add custom fields for In-Kind Gift details, set the Payment Method as In-Kind, and mark the status as Paid?
  • Is it acceptable to only create a Gift Commitment without a schedule and transaction, just for tracking the In-Kind Gift?

Please help me understand the best practice for capturing In-Kind Gifts in NPC. 

 

@Nonprofit Hub @Agentforce Nonprofit (Nonprofit Cloud) @Salesforce.org System Administrators 

9 answers
  1. Jun 24, 2025, 7:26 AM

    Hi All, 

     

    Thank you so much for all your recommendations. They were truly helpful in giving me better clarity on the best approach to set up the

    In-Kind Gift process in NPC.

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