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Hi,

 

In Sales, when using Campaigns we have Campaign Members. When a Contact or Account is added as a Campaign Member, it appears on the Campaign history related list of this Contact or Account.

 

I would like to know if there is such related list automatically created, like "Segment history" when a Contact or Account is selected in a Data Cloud Segment ?

 

In other words, can I see all #Data Cloud segments that a Contact or Account is included (active or inactive) when I'm looking at a Contact or Account record (including a Person Account) ?

 

2 answers
  1. May 22, 2024, 12:55 PM

    In Data Cloud, when you create any segment (say High-value Customers), there will be two DMOs created :-

    1) High-value Customers - History (storing the historic values of the population covered by the segment)

    2) High-value Customers - Latest (Carrying the latest set of population).

    You can check these in the DMOs tab. 

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