I currently have a situation where I am trying to get a scheduled path flow to run when either when the first two fields are filled in or when one pair of fields are filled in with both having a specific selection.
Below is a screenshot of my conditions.
I feel like Scheduled Paths do not do well with or statements that are different fields, but I hope I am completely wrong.
The issue here is if I have the NCS1 Status filled in and the NCS2 Status is then changed the flow does not run.
5 answers
I’ve been trying to think of ways to pull this off with a single Flow. I expect you will have to break it into two Flows to pull off. You could either create two Flows, each with your different types of Entry Criteria or you could create a separate field and set that in a Fast Fields Flow when either of your criteria and are met, use that field as your entry criteria for your current Flow, and then reset the new trigger field at the end of your current Flow. I don’t love the two Flow approach, but I don’t see a way to pull it off in a single Flow.