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What is the best way to report on which users have the Service Cloud User box checked on their user record? That field isn't available in any of my reports or in user list views. I also tried using Data Loader and the field isn't there.

@* Salesforce Administrators * @AdminHero.com Community

5 answers
  1. Jan 31, 2024, 7:58 PM

    Hi Debra,

     

    The API for that checkbox field is UserPermissionsSupportUser, so you should be able to use a SOQL query in SF Inspector: SELECT ID Where UserPermissionsSupportUser = TRUE

    Hi Debra, The API for that checkbox field is UserPermissionsSupportUser, so you should be able to use a SOQL query in SF Inspector: SELECT ID Where UserPermissionsSupportUser = TRUE

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