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I have searched on this error here and I'm not finding anything that exactly fits our situation.  Last month and this month we received an automated email.  The first time was on 12/15/2023, the second time was 1/8/2024.  The email lists 457 of the same error:

Error Type: Other

Error Date: 2024-01-07 06:00:25

Message: "field integrity exception (Guest users cannot be record owners.)"

Stack trace null

All 457 have the same date and time, but it doesn't give other details, like which records

After the December error, our Salesforce administrator searched and we don't seem to have any guest users owning any records.  Or any guest users.  We don't have any web forms.  We do have connections to Zapier and SoftEdge. Thoughts?

5 answers
  1. Jan 15, 2024, 3:25 PM

    I think this error is going to occur anytime any type of code or automation wants to update a record that is owned by the a guest site user. Reports or systematic search for those records should allow you to Find them and change the owner to an active user.

    --Terry

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