FavoriteSohel Mohd Sohel Mohd asked in #Lightning ExperienceMar 14, 2019, 7:37 AMHow to associate Standard Surveys with Case objectsHi All, Please let me know how to associate Standard Surveys with Case objects. I have created Survey using Surveys tab to collect feedback from users. I want to track that survey for closed cases. For associating surveys with cases, I have created a lookup field to Case object from SurveyResponse object.I would like to know how to pass Case parameters in survey link.Below is the sample survey link:https://sample-dev-ed.my.salesforce.com/survey/runtimeApp.app?invitationId=0Ki6F0000001Lig&surveyName=sample_survey&UUID=656929be-435f-4e02-a2f3-d6daf1d57b193 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Prashanth Kaitha (Salesforce)Oct 4, 2019, 12:16 PMHi,To associate the survey with case object you need to create a Survey Subject record, go through the below article.https://www.jitendrazaa.com/blog/salesforce/send-salesforce-survey-without-writing-code/PrashanthAdd a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Prashanth Kaitha (Salesforce)Oct 4, 2019, 12:16 PMHi,To associate the survey with case object you need to create a Survey Subject record, go through the below article.https://www.jitendrazaa.com/blog/salesforce/send-salesforce-survey-without-writing-code/Prashanth
