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I'm facing an issue in the FSL app where when I click on the service appointment, instead of showing the workorder details it instead shows the message "That record doesn't exist".

Please let me know if you've faced anything similar to this and have a solution to this. 

This is happening for customer community portal user.

PS : I was able to see the record details before and it suddenly started to show the message

 

⌗FSL Mobile  ⌗FSL  ⌗FSL App  ⌗FSLError  ⌗Service Cloud

PFA screenshot that shows the problem.FSL App shows
5 answers