FavoriteSidharth Negi (Immediate Joiner) asked in #Service CloudNov 14, 2023, 1:13 PMSet Message if an Agent is Offline in OmniChannelHi,I want to set a Message in Chat Window Of Omni-Channel in chat window if an agent is offline. I am doing it with Messaging-for-in-app and Web. @* Service Cloud *5 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Brian Karcinski (University of Florida - Enterprise)Feb 15, 2024, 3:33 PMHow is there no solution for this? @* Service Cloud * #Einstein BotsAdd a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Brian Karcinski (University of Florida - Enterprise)Feb 15, 2024, 3:33 PMHow is there no solution for this? @* Service Cloud * #Einstein Bots