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Topics#EmailAparna Sapui's Question
Aparna Sapui (Accenture) asked in #Email
Nov 6, 2023, 9:16 AM

Thread Id

How  to Disable Ref ID and Transition to New Email Threading Behavior? How to disable in Email template ? And how to change in Apex as well .

 

#New Releases #Email #Email #CaseManagment

2 answers
  1. Andrew Russo (BACA Systems) Forum Ambassador
    Nov 6, 2023, 11:22 AM

    have you enabled it in release updates?

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