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Hello everyone,

I am using Automation Studio as a mean to automatically update audiences on social media using profiles from my SF reports.

 

I am following the documentation to the letter but despite choosing an audience of 60k+ contacts, importing email, phone and ID, my matching rate is 0.

 

If I do it manually I have a 50% matching rate on LinkedIn so the problem is really on the import I think.

 

Has anyone ever had this problem and if yes, what was done to correct it ?

 

Thanks a lot

 

#Sales Cloud  #Marketing Cloud  #Automation Studio

3 answers
  1. Nov 4, 2023, 6:20 AM

    Hi, @Pierre-Marie Cardot

    Is your question about the situation where a manually created list has a 50% matching rate with LinkedIn in MC Advertising, but when creating a list automatically, there is no matching with LinkedIn in MC Advertising at all?

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