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So with the new NonProfit Cloud offering using Person Accounts, are there any resources to note which apps/Intergrations currently work with this new model?  Which ones are being updated or plan to be updated?  As I look to what is next for our organization, it's a bit of a challenge to know what does and doesn't work.  For example it looks like some VOIP Intergrations don't work with Person Accounts, Texting does in some cases and not in others (or at least not without some flows/code) And I am sure that there are others.  I know there is still a lot to be worked out, but.......

8 answers
  1. Aug 29, 2023, 6:00 AM

    As one of the very few online fundraising apps that's worked with Person Accounts since 2009, we've been around this block before.  Just focusing on Person Accounts is only going to be one small (but critical) piece of the integration process.  With data models changing pretty significantly, the multi-object approach to tracking one simple transaction is getting significantly more complex.  The biggest iceberg I think a lot of integrations are going to hit is related to API calls.  Our strategy has always been to let the platform do as much of the logic and routing as possible, and I think similar approaches are going to pay off very well for organizations processing even moderate amounts of data.

     

    In short:  looking for Person Account supporting apps is important, but make sure you're avoiding those data processing/routing icebergs.

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