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Hi everyone! I want to know if it's possible to add a profile picture to the sender profile's icon. I'll attach an image so you can see what I mean. How can I do this? I need to set up one for each sender profile. 

Profile picture as the sender icon

1 answer
  1. Lukas Lunow (NoA Ignite) Forum Ambassador
    Jun 22, 2023, 1:24 PM

    What you are looking for is called BIMI (Brand Indicators for Message Identification):What you are looking for is called BIMI (Brand Indicators for Message Identification):And is supported by a number of mailbox providers:Here is a good article explaining the BIMI concept (article is a

    And is supported by a number of mailbox providers:BIMI-Support.pngHere is a good article explaining the BIMI concept (article is also the source of the above pictures).

     

    The actual implementation in Marketing Cloud is quite straightforward, but comes with some prerequisites, depending on which mailbox provider you need to support. E.g. Gmail requires Verified Mark Certificate (VMC) to be in place before they will support your BIMI.

     

    This article from Salesforce explains the required steps to make BIMI work on SFMC

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