Are you relying on Salesforce's Data Export to backup your org? There's some really big "gotchas" about this so I've written up a guide to avoid the pitfalls and also reviewed some of the paid-for offerings, particularly those suitable for small and medium sized nonprofits.

@User Group, Amsterdam, NL @Admin Group, London, UK, @Nonprofit User Group, Edinburgh, UK @Admin Group, Scotland, UK @Nonprofit User Group, London, UK