I am doing this project Set Up the Lightning Service Console and on a very first step I am trying to enable knowledge but while creating the user via "service setup home" I am enable to access/select any profile value for the field (seems like dropdown is not opening up for profile).
I also checked the service license, it's available .
13 answers
Hi @Tanya Aggarwal,
Please search "Delegated Administration" in the setup and check if you have delegated group.
In that You can assign the Profile whatever you want. Than it will be visible Service Setup.