I deleted a price rule and attempted to restore it from the recycle bin, some of the selected items were restored but the price rule record and price condition record failed to restore. Please the error encountered below.
"An error occurred while trying to update the record. Please try again. SBQQ.PriceConditionAfter: execution of AfterUndelete caused by: System.DmlException: Update failed. First exception on row 0 with id a043X00000ywSZsQAM; first error: FIELD_INTEGRITY_EXCEPTION, There is already an item in this list with the name Field 38: Name: [Name] (System Code) An error occurred while trying to update the record. Please try again. SBQQ.PriceRuleAfter: execution of AfterUndelete caused by: System.DmlException: Update failed. First exception on row 0 with id a043X00000ywSZsQAM; first error: FIELD_INTEGRITY_EXCEPTION, There is already an item in this list with the name Field 38: Name: [Name] (System Code)"
Now I can't access any quote line, I keep getting the error message below when I click on the Edit lines on quotes.
"We could not find the quote record you are trying to access. It may have been deleted by another user, or there may have been a system error. Ask your administrator for help"
Kindly assist.
Hi @Tayo Adetoyi,
Read this help article:
https://help.salesforce.com/s/articleView?id=000382283&type=1
I hope this helps!
