Hello,
I'm trying to set the Einstein bot language based on the language defined in the Embedded Service snipet (see attached image) in the client page. Although, the defined language in the script is not setting the Einstein dialogs messages.
Is there a way to set the Einstein bot language based on the language defined in the cliente page?
Thanks.
10 answers
Hello @Vinz Pica,
We implemented a workaround. We created a new field in the Chat Transcript, and then we populate it from the snippet (the code with the chat button that it's placed on the client page). Then in the Einstein bot, we set the language based on that field.
