Good afternoon Trailblazers,
I am creating a knowledge base community site.
I have a category group called Products and then data categories for Product A Product B product C. There is a little bit of overlap in that certain knowledge articles for Product B are also relevant for Product C. I am using automatic topic assignment.
My questions are:
Can I have the same child category in Product B and Product C?
Can I have identical sub topics for 2 different featured topics?
The outcome I want is to automatically publish an article in 2 different places on the community site. So the article is under Product B and Product C but sharing the same sub topic under each product.
Is this achievable?
Many thanks as always
Unfortunately once a Sub-Topic is created under one Navigational Topic it cannot be reused under another Navigational Topic. You can add multiple Navigational Topics (which essentially are what then get added as Featured Topics) to any Article however.