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How are other Health Cloud users getting around the issue where the Patient Accounts are shared with Leadership and users above them in the Role Hierarchy? 

4 answers
  1. Dec 29, 2022, 12:47 AM

    We created an operational hierarchy within the patient accounts to solve for reporting.

    In all of our owned entities it was determined that a clinical employee should have access to a full record and it was their obligation only to access records based on need under hipaa.

    In our MSA arrangements we had to create a separate patient/person account because that need to know was isolated to a geographic region. Also if that relation were to end, we would not own that patient data and separating it would be near impossible.

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