Juan Restrepo (EXPERIAN) asked in #Service CloudSep 26, 2022, 11:29 PMEmail to CaseHi, I can't see the "send mail" button on the case, I have enabled "email-to-case", in another sandbox I can see itwith button.pngwithout button.png7 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Accepted AnswerAvijit Chakraborty (Salesforce)Sep 27, 2022, 12:53 AMPlease check this https://help.salesforce.com/s/articleView?id=000314897&type=1
Accepted AnswerAvijit Chakraborty (Salesforce)Sep 27, 2022, 12:53 AMPlease check this https://help.salesforce.com/s/articleView?id=000314897&type=1