When Chat Connected with Agent, the Contact tab automatically opens but the case tab is not open automatically.
How to open the case tab automatically when chat connects with an agent?
1 answer
Hi @Raj Malviya Please check this - https://salesforce.stackexchange.com/questions/140916/how-do-i-prevent-live-agent-from-automatically-opening-subtabs-in-service-consol
Please mark as best if this helps you
