Skip to main content Take our 5-minute Community Survey. Open now through 4/11/2025. Click here to participate.

Hi there folks!  I'm having an inconvenience when following the instructions to create the Sia Thripio user. I followed instructions in step 2 (special attention to point 9 highlighted in first image) and Salesforce sends me an email with the new user but does NOT give me a password for my new user to login (second image). I tried following the wizard to recover the password but says it's not possible since a password has been created in the last 24 hrs. What am I missing? is this normal? Any help is greatly appreciated. #TrailheadAcademy

Issues when creating user Sia Thripio in 1st unit in

Screen Shot 2022-05-02 at 7.48.30 PM.png

8 answers
  1. May 10, 2022, 7:15 PM

    Hi there @Barbara Dalaridis, thank you so much for chiming in. I'm just now seeing your comment and I'd definitely like to go back and take a look at your approach since what I ended up doing to sort it out didn't leave me entirely satisfied. 

    What I ended up doing was 1)using a new org, 2)deleting my browser cache 3)using other email different from my own. I'm not truly sure what made the trick but when all this was done the wording of the email was even different. Crazy thing lol, the wonders of learning.

Loading
0/9000