I am sending a message to a shared Slack channel on opportunity stage changes. Ideally I would be able to @ mention the opportunity owner in the Slack message. Does anyone know how to do this or is this not possible?
Hello! I realize it's been a year, but I wanted to share the steps I've taken to notify the Slack user or record owner when the record is sent to a Slack channel.
I created a text field in the User object and filled it in by the Company member ID found in the Slack user profile.
1. )
2.)
3. Then, I created a Text Template Resource and used this format to mention the owner of the record in Slack
<@{!$Record.Owner.Slack_Member_ID__c}>
4. Finally, I used the Text Resource as the value for the Slack Message field in my Flow Action.
This is the outcome of my Slack Flow.
I hope it helps
