Hi Everyone,
I think I'm just missing a step somewhere and my brain is wrecked. We have a flow that sends out an email to a client in flow via an email alert using a lighting email template. When testing the emails are not being logged into the object history, however are linked to the object in the template. Do I have to create another flow component to get these to track or how do I go about getting them to log on their own? Thank you for any help. #Flow Builder #Lightning Email Template
To do this, have the Workflow trigger a task (in addition to the email alert that is sent). Assign the task to one of the following: the record owner, creator, a certain role, or a specific user. Optionally, set the task to "Completed" so it will just be used for tracking purposes. Once the Workflow is triggered, the email will be sent and a completed activity will be logged on that particular record simultaneously. This is the possible resolution. Hope it will resolve your issue.
Thanks
