Well I thought as I am a new member, I should start a little post? A quick update from Yooralla. We are a long way in our CPQ/Billing project having just done end-to-end walkthroughs with all the key stakeholders. The efficiency gains are very significant, the simplicity CPQ delivers with the standard renewals & amendments process a major step forward. We are using Product Bundles to allow Service Bookings at Support Category level thereby giving Customers great flexibility on how & where they spend their funding. At to this that we are integrating with NDIA Portal data and will virtually eliminate claim rejections. There is a very significant story emerging here
Hi Matt,
I have just returned from Easter Leave. That is excellent to hear that the Salesforce is able to replicate the NDIA format without any issues. I look forward to hearing more about Yoralla's Salesforce journey in the future.
Kind Regards,
Katrina.