I'm working on a project where the client has the following GDPR Compliance policy.
Within 72 hours of a subscriber/customer request all information in the system on file, provide all information.
Within 72 hours of a subscriber/customer request to delete all information in the system, delete all information. Are there any recommendations on how to accomplish this quickly with #Marketing Cloud? #GDPR #GDPRcompliance
Ines Garcia (get: Agile) Forum Ambassador
Hi Seth,
Thats applies for any organisation that may hold any european personal data (regardless to where they may live now) so I argue all companies should have this in place. This legislation is live for years now.
So is a process/people question:
1 how to pull all personal data with detailed specific consent on each piece capture and hosted on a structured manner
2. how to process deletion upon request, including cascading up and down to other parties and backups etc