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I'm working on a project where the client has the following GDPR Compliance policy.  

Within 72 hours of a subscriber/customer request all information in the system on file, provide all information.

 Within 72 hours of a subscriber/customer request to delete all information in the system, delete all information.  Are there any recommendations on how to accomplish this quickly with #Marketing Cloud? #GDPR #GDPRcompliance

3 answers
  1. Ines Garcia (get: Agile) Forum Ambassador
    Oct 25, 2021, 9:18 AM

    Hi Seth, 

    Thats applies for any organisation that may hold any european personal data (regardless to where they may live now) so I argue all companies should have this in place. This legislation is live for years now.

    So is a process/people question:

    1 how to pull all personal data with detailed specific consent on each piece capture and hosted on a structured manner

    2. how to process deletion upon request, including cascading up and down to other parties and backups etc

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