Hi guys,
I have a problem here. In setup Lead Assignment I have set the rules that if the round robin ID = 1 and the record type is X, so this lead would go to A. But the problem is the round robin ID also created on the other record type, although I have set the rules only applied to X. Could you please help me with this issue? I would appreciate your help!
4 answers
You could also consider a AppExchange solution if you were open to a new way to handle round robin entirely
