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Hi, I have a problem with the prospect submitted to the form handler. Different people submitted the form with the same email are treated as the same prospect in Pardot. This is not acceptable for my business perspective. Also, I knew that Pardot has an AMPSEA function but don't know how it works. When I tried to submit a form handler with different laptop (same email with different name), it supposed to be different cookies and Pardot will create 2 different prospects but it seems not like that. Anyone can help me with this? This issue is with me for a long time and I cannot find a way to solve this. Thanks in advance!! #AMPSEA #Form Handlers

8 comments
  1. Mar 8, 2021, 3:35 PM
    I agree with @Scott Ellis. Pardot would be creating a new prospect every time and wouldn’t do any matching. So if a person downloaded a white paper, signed up for a webinar, emailed your sales team... you would have 3 separate prospects. Are you sure that is what you are wanting?
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