Hello Experts!!
Please help me customize the dialogue message we get on closing an embedded service chat session. "End chat? Don't worry, after the chat ends, you can save the transcript. Click Save Transcript at the bottom of the chat window."
We are not using the save transcript functionality and hence want to modify this misleading message.
Warm Regards,
Abhay
4 comments
Hello @Abhay Pathak
We can change it under Additional Branding --> Edit --> Labels Tab Chat State: Chat in Progress Label Group : Close Confirmation