I am having an issue with Mailchimp-Salesforce contacts sync.
Recently I have archived many contacts in Mailchimp, however I noticed that they are inserted into Mailchimp again (unarchived) - 'Added via Mailchimp for Salesforce'.
The settings I have in SF:
- Allow Mailchimp to create Leads in Salesforce is turned off,
- Data Sync is tuned on,
- Member queries are not defined.
What is the reason of that behaviour? I want Mailchimp to update contacts' status to 'Archived' in Salesforce and SF to not override this information.
3 answers
