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#Desktop Integration1 discussing

I am trying to download one of my lists of contacts to excel so I can upload their emails to my OpenMoves account.
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  1. Feb 12, 2017, 4:26 PM
    @Bharat: Before any Apex callout can call an external site, that site must be registered in the Remote Site Settings page, or the callout fails. Salesforce prevents calls to unauthorised network addresses.

     

    To add a remote site setting:

     

    From Setup, enter Remote Site Settings in the Quick Find box, then select Remote Site Settings

    .

    • Click New Remote Site.
    • Enter a descriptive term for the Remote Site Name.
    • Enter the URL for the remote site.
    • Optionally, enter a description of the site.
    • Click Save.
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Hi all,

 

I am having an issue with Mailchimp-Salesforce contacts sync.

 

Recently I have archived many contacts in Mailchimp, however I noticed that they are inserted into Mailchimp again (unarchived) - 'Added via Mailchimp for Salesforce'.

 

The settings I have in SF:

 

- Allow Mailchimp to create Leads in Salesforce is turned off,

 

- Data Sync is tuned on,

 

- Member queries are not defined.

 

 

What is the reason of that behaviour? I want Mailchimp to update contacts' status to 'Archived' in Salesforce and SF to not override this information.

 

 
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Has anyone who implemented Lightning Sync experienced a new 'Birthdays' calendar which shows up in Outlook after the sync? Our users now see a Birthdays calendar, which when deleted immediately reappears upon sync. Upon reading some similar issues, the main suggestion is to edit the field mappings in the lightning sync configuration to not include the birthdate field, however, I have tried this and am still experiencing the issue.

 

I'm looking for anyway to prevent this calendar from syncing and showing up any longer as we do not want this enabled, primarily, because it creates automatic reminders for all these birthday events...when you have a lot of contact data, this is frustrating to have reminders everyday!
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HI There,  we use Outlook for lightning;  my org has the need to log emails to two different records.  For example if a customer sends an email and references two different orders in the one email, our customer service team wants to log the email on two different orders.  When they try to do this they are encountering a message that displays as " You've logged this email.  If you change where it's logged click save."   If they proceed and click save the previously logged email, which is displayed in the activities section on the record, is removed from the first order it was logged against and only is displayed on the second order's activity feed.   I don't think this always used to happen, regardless I am looking for an efficient work around and am wondering if anyone has any ideas or is aware that there may be a fix for this in upcoming releases. 
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Hi Trailblazer, 

 

Has anyone got experience with Salesforce and Constant Contact apps two-way synchronization? This is for volunteering work for an NPO. Are there any settings on either apps that can link these two together? I have done some research online but could not find any information that mentions settings to sync these two apps. The only way to synchronize these two apps that I found online is to use a third-party partner app such as Automate.io

, SyncApp, or Piesync. 

I would be more interested to learn about the settings on Constant Contact or Salesforce before implementing the partner app. 

 

Thank you for your expertise and help! 

 

-Michael Lay
3 answers
  1. Sep 24, 2025, 5:56 PM

    Salesforce and Constant Contact don’t have out-of-the-box settings for two-way synchronization, so typically you would need a third-party integration tool. There are a few options like Automate.io, SyncApp, and PieSync that can handle bi-directional sync and field mapping between the two systems. If you’re looking for a no-code solution, tools like Skyvia can help automate the sync process, saving time and reducing manual work. You can find more information here.

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Hello, 

 

Has anyone out there done a Klaviyo integration? Any challenges or gotchas?
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Hi ,

 

Can any one explain latest way to with out using connector ,How  we can integrate servicenow with salesforce cases.
5 answers
  1. Sep 2, 2025, 11:31 AM

    If you need ready connectors, you can use Skyvia. You can sync incidents with cases using simple field mapping. It runs on a schedule. If you really need pure REST integration, then custom API work is still required.

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Hi Everyone,

 

Can someone help me with Integration with ServiceNow bydirectional with Salesforce. 

 

I followed the below steps while integrating in my local machine to practice myself, but now I have to task to perform at my workplace, just want to know is the same steps I have to follow or please correct me if I miss something

 

Created a connected application with callbackurl of external system, which gererated consumer and secrete key.

 

Now at ServiceNow level, I have created a token

 

Define scopes

 

Create a new Rest request, post 

 

Is that what I have to do?

 

So everytime I have to create a case when incident or problem is created in serviceNow, do I have to create a rest request?

 

I appreciate your time.

 

Thanks in advance!

 

 
4 answers
  1. Sep 2, 2025, 11:27 AM

    You don’t always need to build custom REST calls. Tools like Skyvia (https://skyvia.com/data-integration/integrate-salesforce-servicenow) have connectors for both and can sync incidents and cases in both directions. Field mapping and UPSERT are handled out of the box, and you just run them on a schedule. If you need strict real-time, then ServiceNow outbound REST or IntegrationHub with Salesforce API/Apex is the way to go.

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