Can I send an email to multiple cases at once?

Question

I have multiple case (about 30) that need the same response. I would like to be able to send an email to response to all of them at once.

Kelly Kanches · Answer

Have you tried "mass emailing" Contacts of those cases?

Since Contacts is like a child of Cases the activity history would roll up and display and on the Case (assuming the Contacts are associated with the Cases)

https://help.salesforce.com/apex/HTViewHelpDoc?id=email_mass.htm&language=en

Can I send an email to multiple cases at once?

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