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We are new to Salesforce, and have uploaded a lot of leads into the system.  However when we realize that one of our leads is not going to work out or does not want our business, we makr their lead status as "Unqualified".    Does this remove them from the system?

 

I do not want to delete the lead becasue it will ruin our conversion report numbers, but I also do not want the lead to remain in the system unneccessarily.   Does anyone have advice?

 

Thanks!

 

-Andy
7 answers
  1. Sep 27, 2012, 5:33 PM
    You can definitely create list views for your users, without going into the admin screens.  Just go to Leads, then click "create new view"

     

    Once there, set up your criteria like the screenshot below. You can definitely create list views for your users, without going into the admin screens. Just go to Leads, then click

     

    When you select "My Unconverted Leads" the "my" part of that is dependent on who runs the view.  So when you run it it's your leads, and when your rep runs the same view she'll see her leads.

     

    Lastly, at the bottom of the new view creation page, you can decide who sees the view: just you, everyone, or a subset of users you define.  Your screen should look something like this:

     

    User-added image

     

    Let me know if you have questions.

     

    Brian
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