The Salesforce.com add-in is showing, however when I log in and try to retreive a report an error message pops up "Request Failed: Unable to retrieve the requested report. Please log in to salesforce.com using a web browser to confirm the report's availability."
the report is available, I have checked...
What am I missing????
Thank you all for your help in advance
3 answers
Greetings Ruzan,
Please refer the links below for troubleshooting your issue.
https://help.salesforce.com/apex/HTViewSolution?urlname=Connect-for-Office-displays-an-error-message-in-Excel-1327108332490&language=en_US
https://help.salesforce.com/apex/HTViewSolution?urlname=How-To-Configure-Add-In-of-Salesforce-Connect-for-Office-to-Microsoft-Excel&language=en_US
Regards,
Dhananjey.
