Is there a way to mass update activity history type?

I have a dropdown list of activity types (call, email, etc) and the default was set to "call" . When my team sent out an email blast and used the bcc to salesforce tool, it logged all of the emails as "calls".

I've since changed the default to "email" but is there a way to easily mass update all of those "calls" and change the type to "email" ?

Thanks,

Tony

6 answers

Larry Burtt
Jun 6, 2012, 3:28 PM
Sounds like you are getting close to getting the records updated. Here is some help files in using the excel connector. Although it talks about updating users you can use this as a guide to update your activities.

https://help.salesforce.com/apex/HTViewSolution?id=000004205&language=en_US

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Is there a way to mass update activity history type?

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