On Friday October 21 at around 12 PM PST, we started having difficulty syncing message from our email system to Salesforce using the Email to Case agent on a Windows server. We ran through some network traces and found that an encryption alert is starting to appear. We took steps to update Java to the most recent 1.6-29 and applied the JCE to ensure that all the cipher suites were available. Further packet scanning determined that the handshake is using TLS RSA 128-MD5 so this is support through the standard JAVA package. Has anyone else experienced this issue and if so how did you get around the problem.
